Solved Creating a Ticket

[SammiiCake]

Hello,
I would like to submit a ticket at the support site (http://freedom2.support.tm/) to talk to a staff member about something in private, however when I try to, I have to log in for it. I am unable to log in, I try and press "Forgot password", input my email address and I get no email. I try to make an account, give my email and yet I still don't get an email. I tried multiple different email addresses also checked the junk email, yet no emails so I can't even access my account. How else am I meant to send a ticket?

Thanks,
Sammii

 

[TwilightPrinze]

Hello,
I would like to submit a ticket at the support site (http://freedom2.support.tm/) to talk to a staff member about something in private, however when I try to, I have to log in for it. I am unable to log in, I try and press "Forgot password", input my email address and I get no email. I try to make an account, give my email and yet I still don't get an email. I tried multiple different email addresses also checked the junk email, yet no emails so I can't even access my account. How else am I meant to send a ticket?

Thanks,
Sammii

Have you tried to log in with Google+?
Otherwise i would contact a admin with a pm here on the forums.

 

[SammiiCake]

Have you tried to log in with Google+?
Otherwise i would contact a admin with a pm here on the forums.

There's no longer an option to use Google+ to log in, but I have tried Twitter which didn't work. But thanks, I'll try and contact an admin

 

[TwilightPrinze]

There's no longer an option to use Google+ to log in, but I have tried Twitter which didn't work. But thanks, I'll try and contact an admin

Hmm maybe that @Danny can shed a light in this.

 

[iTamilMovies]

I am having the same problem. Cant create an account on the support website. Every time when I try it say you will receive an email with a link, but never got any emails.

 

[Danny]

Thank you for tagging me @TwilightPrinze,

Hi all,

It appears that the Support Portal is currently experiencing some issues. @Gab may be able to confirm this for us but in the mean time, please contact Partner Support via their email as mentioned by Gab in the following:

It looks like a known issue at the moment. For now, please contact us here - [email protected]

Sorry for the inconvenience!